When a customer purchases any products from VideoText Interactive, that customer may return those products for a full refund (minus shipping costs), if returned within 30 days of the initial purchase under the following conditions and procedures:
- The customer must contact VTI’s Customer Service Department, indicating that they wish to return the items. The customer may reach us either by email at email@example.com or by phone at 1-800-ALGEBRA (254-3272).
- VTI will issue a Return Material Authorization (RMA) number to the customer.
- The customer must write the RMA number on the package and return via their chosen shipping service.
When the materials are received in our warehouse, they will be examined to confirm receipt of all returned items. The customer will not be refunded for any missing materials.